Sheraton Dallas Hotel


400 North Olive Street, Dallas, TX, 75201, United States   •  Weather:   

Local Time Phone (214) 922-8000 Hotel Reservations 888-627-8191


Pet-Friendly Hotel in Dallas's Arts District

Pet-Friendly Hotels Dallas - Exterior

Sheraton Dallas Hotel benefits from a terrific location in the city's thriving Arts District, just moments away from world-class shopping, restaurants, and entertainment. Enjoy easy access to downtown attractions including the American Airlines Center, Fair Park, and the Dallas Symphony.

Amenities here at the hotel include pet-friendly guest rooms, delicious on-site dining, and over 230,000 square feet of stylish meeting and event space.

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400 North Olive Street
Dallas, Texas 75201 
Phone: 214-922-8000
Fax: 214-922-0308
Toll-Free: 866-716-8134

Hotel Information

  • Check-in: 3:00 pm
  • Check-out: 12:00 pm
  • Express check-in and Express check-out
  • 38 floors, 1,840 rooms, 222 suites
  • 70 meeting rooms, 230,000 sq ft of total meeting space
  • Visit Penfield's (located on site) for any business and shipping needs
  • Pet Policy: Only cats and dogs that are less than 50 lbs

Internet Access

  • Complimentary Wi-Fi in Club Lounge
  • Complimentary Wi-Fi in Public Areas
  • Wireless High Speed Internet Access in Guest Rooms - 14.95 USD per day (up to 6 devices)
  • SPG Members - enjoy free standard internet access when you book through Starwood websites, mobile websites and mobile apps. Not a member? Join Now>>
Sheraton Dallas Hotel - Interior
Sheraton Dallas Hotel - Interior
Pet Friendly Hotel Dallas


  • Go Yellow Checker provides a full range of Transportation options, through Yellow Cab for Taxi service, GO Yellow Checker Airport Shuttle Service, or GO BusinessExec Town Cars, SUVS, and Limos.  
  • Taxi service to DFW is $42.60 plus $2.00 per each extra person.  Taxis are available 24/7 from the Doorman, or see the Concierge
  • GO Airport Shuttles operate from the front door every 30 minutes to DFW, from 530am until 430pm, or by reservation.  Fare to DFW is $17; Love Field is $19.  
  • GO BusinessExec Town Cars and SUVs are available “on-demand” from the Front Door, or by reservation.  Fares to DFW are $65 (Town Car) and $79 (SUV); Love Field rates are $55/$75
  • For reservations, please visit the kiosks in the Hotel Lobby, or call 214-841-1900 


Parking rates for a 24-hour period with unlimited in and out privileges are $23 for self-parking or $31 for valet. Hourly parking rates are available for day visitors.

Daily Valet Parking:

  • 0 - 20 mins - free
  • 20 mins - 4 hours - $23
  • 4-8 hours - $28
  • 8+ hours - $31

Daily Self-Parking:

  • 0-20 min: Free
  • 20 mins - 2 hours - $15
  • 2-4 hours - $20
  • 4+ hours - $23

Lost and Found

For lost and found items, please send an email to with the following information:

  • Your name:
  • A detailed description of the item(s):
  • The dates of your stay with approximate departure time:
  • The room number or location the items were last seen:
  • Your contact phone number:
  • Any additional pertinent notes:

You will receive a reply within twenty-four hours indicating whether or not the item is currently in our Lost and Found inventory and a reference number.

Firearms Policy

  • The safety and security of our guests and associates is of the utmost importance. The hotel prohibits any person from carrying any firearm in any manner onto the hotel premises, which are private property. Any firearm, whether it is a handgun or a long-barreled gun, carried onto the premises must be surrendered to hotel security for safe keeping. A guest who fails to abide by this policy may be asked to leave the premises.

  • Exempted from this policy are law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. Civilians, even those who are licensed and permitted to carry a firearm openly under local, state, or federal law, are not exempt from this policy.

*Please Note: Some of the services and facilities above may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.